My account was suspended for non-payment and I just paid, how long until it comes back up?

Once our system has processed your payment your accounts will be automatically unsuspended.  If this does not occur within 3 hours of paying please open a Billing ticket.

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My order was marked as Fraud and invoice automatically cancelled.

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I made a payment but my invoice is still showing Unpaid.

If you have made a payment but the invoice is still showing unpaid there are a few reasons this...

How do I access the billing portal?

You can access the billing portal by visiting https://www.worldwidemart.com/portal/

How do I upgrade/downgrade my account?

If you wish to upgrade or downgrade, go to your billing control panel and select My Services....

I forgot my password to the billing portal.

If you have lost or forgotten your password to the billing portal please visit...

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