How do I upgrade/downgrade my account?

If you wish to upgrade your account, first locate My Services along the menu at the top the page in your Billing Portal /portal/ Next, click on the icon View Details at the far right side of the domain name in question. Here you will see all information on this domain and hosting and be able to upgrade or downgrade if it is available for your hosting plan.

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My order was marked as Fraud and invoice automatically cancelled

If you have just signed up for service and received a MaxMind Fraud error, your account is marked...

How do I access the billing portal?

You can access the billing portal by visiting http://www.worldwidemart.com/portal/

I forgot my password to the billing portal

If you have lost or forgotten your password to the billing portal please visit...

How do I cancel my account?

To request cancellation of your account please contact support at least 48 hours before your next...

My account was suspended for non-payment and I just paid, how long until it comes back up?

Once our system has processed your payment your accounts will be automatically unsuspended.  If...

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