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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Folder Billing Support (7)
How to use the Billing Portal
Folder Billing Support (7)
Questions about your bill may be answered here.
Folder File Manager (11)
Use the File Manager to easily modify, add, delete your files.
Folder Mail (19)
Configuring and troubleshooting your email
Folder Pre-Sales Support (17)
FAQ's before you buy.
Folder Web/FTP Stats (7)
The Web/FTP Statistics area presents you with a wide variety of information about your web site.

Most Popular Articles

Article How soon will my account be setup and ready to use?
Account activation is typically done within 1-4 hours, but it can take upto 24 hours for the account activation process to be completed.  If we...
Views: 2210
Article How do I upgrade/downgrade my account?
If you wish to upgrade or downgrade, go to your billing control panel and select My Services. Where the domain you want to upgrade or downgrade is...
Views: 2206
Article Can you customize a package for me?
Due to the extremely low cost of our existing packages and services, we do not offer any customized packages except those listed on our website....
Views: 2202
Article How do I move my MySQL Databases?
This can be used to back up a database or to move database information from one server to another.1. Export A MySQL DatabaseThis example shows you...
Views: 2171
Article Do you host international domains?
Yes. We can host international domains from any country of origin.
Views: 2169

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